Shipping
Processing time
The time I need to prepare an order for shipping varies. For details, see individual items.
Payment Options
Returns & Exchanges
I don't accept returns, exchanges, or cancellations
But please contact me if you have any problems with your order.
Privacy policy
At Baklavaboerek, your privacy is important to us.
When you place an order, we receive certain personal information from Etsy, such as your name, email address, shipping address (for physical products), and order details. This information is used solely to:
Process and fulfill your order
Provide customer support
Comply with legal and tax obligations
For digital products, your email address is used only to deliver your purchase and provide support if needed.
We do not have access to or store your payment details. All payments are securely processed through Etsy’s payment system.
Your personal information is never sold, rented, or shared with third parties, except when necessary to:
Complete your order (e.g., shipping providers)
Comply with legal requirements
We retain your order information only for as long as necessary to provide our services and meet legal obligations.
If you have any questions about your data or wish to request access, correction, or deletion of your information, please contact us at:
helplease@baklavaboerek.com